defriending

QUESTION

Hi Irene,

It's been two months since I attended a Mom's group and had a falling out with two of the mothers. They have pretty much soured my relationship with most of the other mothers in the group.

Three months ago, I cancelled a play date at my house because a predicted snowstorm was announced on the news. One of the mothers, Sandy, tried to make me look bad by sending out an e-mail to the whole group saying that she was shocked that I was canceling. I was mad so I sent another e-mail to everyone explaining that the mayor had asked people not to drive and that all local schools were closed.

Sandy defriended me on Facebook, I assumed, because I had cancelled the play date. Another mother, Beth (who is good friends with Sandy), told me that she thought that Sandy was overly upset, but that I shouldn't have sent my e-mail afterwards. I was really good friends with Beth whom I trusted. I shared my thoughts and feelings with her when I was unsure of someone in our group and she did the same with me.

Anyhow, she went behind my back and started talking to Sandy about me. I later talked to Sandy, who told be that Beth went back to her telling her all this stuff I had said about her. Beth said I was exhausting her with my worries about who was mad at me and she made me feel terrible. She later told me that she didn't want to hang out with me any more so I defriended her on Facebook.

I apologized to Sandy and said I wasn't serious about most of the stuff I had said about her (that she thought I was a bad mother; that she was overly opinionated for believing that babies should be trained a certain way, etc.). I explained that I was upset when I said those things to Beth and that I needed a break to forget about it.

After that, things seemed good. I ran into Sandy at our babies' swim lessons and she was friendly and sweet but since the swim class ended, I haven't heard from anyone in the group. Only two of the eight Moms seem like they still talk to me. Since then, Beth has become friends with the moms who used to annoy her.

I know that my baby and I are better off without most of these people, but I'm still bothered that most of these moms took Beth's side. It bugs me that things ended so badly with them. I had fun times with this group and I had hoped to watch our babies play together into toddlerhood. I have joined other groups, and this has helped me feel better. I still wonder how I should act if I run into these former friends around town. One of my friends, who wasn't in the group, thinks I should give Beth a dirty look if I ever see her again.

I haven't been through something like this since junior high. A lot of these moms are not true friends. It still hurts to be the one that everyone excluded.

Signed,
Leticia

ANSWER

Dear Leticia:

It's a horrible feeling to be excluded from a group and I'm sure you are reeling from the experience. You chose to respond defensively to Sandy in a very public way. While Sandy shouldn't have sent the initial email to all the other moms criticizing your decision, you only escalated the conflict by responding with an email that went to all the moms. It might have worked out better if you had called her directly and explained your position. My guess is that someone else would have come to your defense online.

Then you made the mistake of gossiping about Sandy to Beth, whom you knew were both good friends. When Beth got upset about this, you defriended her on Facebook. Although it's someone else's suggestion, now you are considering giving her a dirty look.

This is a mom's group that came together because you all had kids of similar ages. You probably should have eased yourself into the group and studied the people and their relationships with each other before you treated them as close friends with whom you would share confidences.

You made the mistake of lashing out at Sandy by email and defriending Beth on Facebook, actions I suspect you would have been hesitant to do face-to-face. Although this commonly happens on the Internet, it's something you should be careful about in the future.

It does seem like at least some of these moms act like adolescents but you also bear some of the blame. Try to learn from this experience. Next time, take it more slowly when you join a new group. Another suggestion: Always take the high road and treat people the way you would like to be treated---especially if you are going to see them again! As easy and tempting as it may be, don't respond to a nasty email with another. Don't defriend someone on Facebook when you are likely to encounter her again in your town.

I'm glad that you have found a new group where you can start anew. Since your child is so young, it should be easy for her to adjust to the new kids. Act friendly and open when you bump into these other women. Since they live in your town, you may find yourself on the same committee of the PTA or sharing the duties of class mothers. By then, this upset will be long forgotten by everyone.

Best of luck,
Irene

Ending friendships can be touchy, even virtual ones. That’s why Facebook users are reluctant to defriend and feel humiliated if they’re defriended.

But you've gotta admit it. Everyone has at least a few frenemies they’re just dying to purge from their friends list: People who post too often or who only post to brag; ex-friends or competitors who lurk without posting at all; and people whose names they don’t recognize, let alone consider friends.

Burger King has just provided Facebook users with the ready excuse for which they were waiting. It’s a marketing campaign called the WHOPPER Sacrifice, created by Crispin Porter + Bogusky: Delete ten of your Facebook friends and you’re rewarded with a coupon for a free Whopper.

"The [friend] removal is another kind of socializing," says Jeff Benjamin, executive interactive creative director at Crispin, as reported in Adweek. Benjamin had 736 friends on Facebook at the time the campaign was launched although he may have deleted some by now if he likes Whoppers. "At first you think it's antisocial, but it's a social device," he says. "Now we finally have something to talk about."

Source: Adweek 

QUESTION

Dear Dr. Levine,

I'm so glad I found your blog --it seems there are many resources for how to break up with friends, but very few for the friends who get dumped! Your blog addresses both sides of the issue, for which I am thankful.

The first (and only) time I've been dumped by a friend happened over a year ago, but I'm still not over it. We were close friends in high school, then drifted apart as she went to a conservatory to study music and I went to a university to major in psychology. We talked mostly online, but it was usually her talking about music, rehearsal, theory class, etc; we didn't really have much in common anymore.

One day, I made a stupid, tactless joke while we were chatting online; she signed off, offended. I felt immediately remorseful, so I emailed her an apology right away.  However, she ignored me for 3 months afterward; the only contact I had from her was when I was back home for break and invited her to lunch (She said she had food poisoning). Finally, my boyfriend (a mutual friend) contacted her to demand that she let me know where things stood. She emailed me the next day to end the friendship, and I was blown away by how unhappy she was with me.

She told me that for some time now, she had felt I was looking down on her, and she accused me of putting my friends down so as to make myself feel better, along with many other hurtful things. I was upset since I'd never meant to make her feel this way, but I was also confused as to why she'd never said anything to me before if she'd been upset for so long. My boyfriend later told me that she also confessed to him that she'd had feelings for him for a long time (which she also never told me; in fact, she was the one who set me up with him).   

I never emailed her back because I didn’t trust myself to stay calm, plus she said she never wanted anything to do with me again. The thing is, I can’t get over her. There are so many things I want to tell her, but I feel there’s no use in telling her now since it’s been so long. She never unfriended me on Facebook, and even though I know I shouldn’t, I look up her profile constantly to see what she’s up to.

I’m just so shaken that I never noticed her resentment. I find myself questioning whether any of my friends really like me, or if they too are secretly tired of me. I hesitate to celebrate any of my accomplishments with my friends for fear of coming across as boastful or snobby. I even fret about winning too many scrabble games! My boyfriend says that it was mostly her insecurity and jealousy that brought this on, not my behavior, but I just don't know anymore.

I don’t know how to get past this. Should I delete old emails? Unfriend her on Facebook?  I don’t know how to stop thinking about it!  

Thanks,
Still Hurting

ANSWER

Dear Still Hurting:

I agree with your boyfriend: Your ex-friend seems to be very insecure and it sounds like she was jealous of you. First, she betrayed you by telling your boyfriend about her feelings for him. Then she seized upon your “tactless joke”—for which you later apologized—as an excuse for ending her friendship with you without giving you any chance to redeem yourself. My guess is that she was feeling too uncomfortable to sustain her relationship with you.

Given these circumstances, you should be angry with her rather than hurt. You should immediately defriend her---and do everything else you can to get her out of your consciousness. You certainly shouldn’t be tracking her status on Facebook or be reading her old emails because she’s made it clear that she doesn’t want to have a relationship with you.

You were dumped and the loss of any long-term friendship is very painful, especially when the decision to end it has been one-sided. Try not to use this fractured friendship as a yardstick for others. Hopefully, you will learn to trust again and your trust won’t be broken.

Best,
Irene

QUESTION

Dear Irene:

When you break up with a female friend, is it really necessary to "give advice" about what they should do in the future, or is it better to focus on the problems within the relationship you were personally involved with?

I just got dumped by a friend who went on to say some very hurtful things under the guise of giving advice and saying she still cared about me, even if she didn't want to be friends anymore. It just felt like having salt rubbed into the wound -- she insulted my parents, my family, me, and cast doubt on my other relationships (none of which I'd been having trouble with), all while supposedly trying to help me be a better friend. I know she was just trying to give me a good explanation, but was it really necessary?

I've always tried to focus just on why it wasn't working for me when I end a friendship, not try to give advice on how they should behave with other friends; it just seems like it's enough to leave it implied. I also do a bit of the "It's not you, it's me" approach if I really care about the person but just can't handle them anymore, since I don't believe in putting all the blame on the other person when breaking up even if I feel that way --it just seems too hurtful/unfair. Is this correct, or is it okay to come out and say that it was all the other person's fault?

And when you break up with a friend, do you also unfriend them on Facebook/MySpace? What am I supposed to think if she tells me she has no desire to have me in her life, then doesn't unfriend me on Facebook?

Signed,
Anonymous

ANSWER:

Dear Anonymous,

Just as knowing what to say at a time of loss (e.g. a death) is always awkward, there is no commonly accepted protocol for breaking off a female friendship. That said, my thinking is that if an individual decides to unilaterally end a relationship, leaving no room for discussion, she should take responsibility for her decision and do whatever she can to allow the other person to feel unscathed.

Although your friend rationalized her bluntness by saying she was trying to help you become a better friend, her explanation doesn’t quite cut it for me.

• She was insensitive about how you might be feeling. Being dumped without warning leaves any woman reeling, so her approach and timing was off if she really wanted to “help” you become a better friend.
• Disparaging your parents and family should have been off bounds; Her relationship was with you, not them.
• It is arrogant and unfair for her to blame the relationship’s demise entirely on you. She failed to recognize that all relationships are defined by two parties, not one. While your ex-friend may not have been able to sustain her relationship with you, other friends don’t seem to have the same problem with you. Did she even consider that it might be her and not you?
• It sounds like she lashed out at you in anger. I’m not sure why. And because of the way she handled it, it has made it extraordinarily difficult for you to ever consider reconciling your relationship.

Since the ball is entirely in her court, I would consider the friendship over unless she comes back with a very good apology and you want to accept it. And if I were you, I would want to be sure to establish a comfortable distance from the woman who just dumped me. I wouldn’t want to know what she was doing and wouldn’t want her to know about me and my relationships. I understand your pain but I think you just need to move on. Taking control and defriending her might help.

Warm wishes,

Irene

David Spark, a new media consultant and producer, interviewed me a few evenings ago on the awkwardness of social network defriending (e.g, taking someone off your friends list on Facebook, Linked In, MySpace, or Twitter). Here is the link to David's piece called The Awkwardness of De-friending. (You may notice that the jury is still out on whether defriending is hyphenated.)

Since there are no commonly accepted rules on the etiquette of how to go about ending face-to-face friendships, imagine how murky the rules of behavior are in defriending in cyberspace. The act of defriending is as easy as hitting a key but your decision can have long-lasting repercussions, both for you and the person you defriend.

My advice: Before you defriend someone, face-to-face or in cyberspace, take time to think before you act. Depending on the nature of your relationship, social media defriending can be the emotional equivalent of being jilted or jilting someone else. If the friendship was once meaningful and you change your mind after you've defriended someone, your relationship will never be the same. Don't let your fingers work more quickly than your mind.

David also wrote a piece published on Mashable, 12 Great Tales of De-friending and another on his own blog When technology tells us we have no friends. You may want to take a look at one of my earlier blog entries too, Online friending and defriending patterns.

Having a hard time time cutting off a toxic friendship? Social networks not only make it easier to collect “friends,” they make "defriending" a breeze because it just takes one simple stroke of the keyboard.

In the real world, according to an article in UK Times Online, most people have about five close friends and an extended network of 150 people who they consider more distant acquaintances. (That number is based on a study conducted in the 1990s at Liverpool University in northwest England.) In cyberspace, users of social networking sites like Facebook and MySpace have about the same number of close friends but often collect huge numbers of virtual friends, a phenomenon dubbed “MySpace whoring.” When numbers get that large, the ties become more tenuous.

Speaking to the British Association (BA) Festival of Science at York University Dr. Will Reader of Sheffield Hallam University points out that social networks make it easy to friend and defriend. If someone is annoying or isn’t behaving acceptably, you can simply take them off your list of friends.

“Normally a friendship will fade out,” says Dr. Reader. “You gradually lose contact. On these sites you remove them. It’s a type of spring clean and the other persons know they’ve been removed,” adds Reader.

Given the pervasive myth of BFF, seems like it is never easy to end a friendship even if you have a button to help do the job.