QUESTION
Dear Irene,
I recently listened to my cell phone messages, and unfortunately found a pocket-dialed call (DEFINITION: A pocket-dial, also called a butt-dial, is a call accidentally placed while a cellphone is in someone's pocket or purse) that recorded a conversation between two of my closest friends. We had been out together that afternoon but they were traveling home in a car separate from me.
They talked about various things, but eventually they came to the topic of ME! The friend who I am closer with went on a complete attack about my entire life! The other friend listened, and never came to my defense. We were not in a fight she just went on a roll, and said very hurtful things. I feel so hurt and upset because we have all been friends for over 40 years! There are 5 of us that are life-long friends and I really don't know if I will ever feel the same about the one who did all the bashing!
If I end the friendship I will be spoiling a five -pack of life long friendships. We travel together, we raised our kids together, we marched at each other's weddings! Our parents and siblings are all so proud of this special group of 5 life long friends.
Since I heard the message, two days ago I have not spoken to either of them. The one who did all the talking called me three times today, and I couldn't answer, because I was just to upset to get into it. They have no idea that I heard the conversation, but knowing what she thinks of me, how do I move forward?
Do I wait a week to talk to her, when I'm not feeling so emotional? Do I try to ignore it, and never tell her what I heard? What's the solution? At this point I really don't know if I will ever feel the same. I confided in my best friend who understands how I feel, but said the 'basher' cares about me, and would always be there in times of trouble. Is that enough? I need advice!
Signed, Bonnie
ANSWER
Dear Bonnie,
Gosh, this is a tough situation. I'm sure overhearing that conversation had to be very painful and has cast a dark shadow on what once was a special circle of friends. Even though this breach was an unintentional pocket-dial, it had to undermine your trust---not only in the friend who attacked you, but also in the one who didn't defend you, and in the group as a whole.
Despite how you're feeling now, don't allow this incident to poison the friendship and long shared history you have with this group. Speak with your attacker openly and tell her what you heard. If you don't, it will always be the elephant in the room between you. Ask her why she made such comments and how hurt you felt upon hearing them. It's likely she will apologize profusely and be very embarrassed.
My guess is there will always be some distance between you and her from here on in but that you'll eventually feel comfortable enough to look beyond this incident. She'll probably bend over backwards to make it up to you.
I wouldn't necessarily be upset with the listener. Hers was a sin of omission rather than commission. She was placed in a difficult position and may not have felt comfortable defending you.
You are absolutely correct in taking some time to diffuse the anger because too much is at stake to react with haste. This circle of friends is important to you so your primary goal should be to preserve the integrity of the group (by not bringing other people into this morass and making them choose sides) and to keep the other friendships you value.
Hope this helps.
Best, Irene
Have you ever been a victim or perpetrator of a butt dial? Which is worse?
Prior posts on The Friendship Blog about circles of friends:
Read my potentially life-saving article on NBC Universal Life Goes Strong about five ways to avoid embarrassing pocket-dials.


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Harsh Words Overheard
Great reply...completely
Happens all the time
everything that comes to us in life is a gift
pocket dial
Let it go
The friend knows!
My brother in law was bashing a client of his and proceeded to call said client and connect him into the conversation all by accident. Talk about awkward!
Then there's me, I had thought I had hung up a phone call with a coworker when my husband (not me) started bashing the person I had just hung up with only it didn't hang up and unfortunately she heard everything. It was weird for a little while but we are just fine now.
I think when she calls you should take her call and just be open and honest with her about what you heard. Throwing away this friend is the last choice, I think your friendship can be mended and maybe this incident will cause a change in your friends behavior. Or she may just learn to be more sneaky next time. Who knows!
She knows...
that's a toughie
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